Company Management, Training Systems and System Tools

Customer Access

One of the most important things you can offer your customers is the visibility to see what is going on at their locations. RealTime Data offers a unique way of presenting this data to your customer. Where most applications in the industry show only a single work order at a time or a complete list of work orders, RealTime Data provides the same dashboard style drill-down that you as a company owner has the ability to view.

The Customer Report dashboard displays statistics on work orders with different status (such as not started, in progress, and completed YTD) categorized by customer district or customer site. The report provides the ability to drill-down into customer districts and statistics can be launched into printable work order summary reports.

You can grant report access to any user who has the Customer role. Security on information is tightly controlled so that the user will only see information that you want them to.

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